📦Vogues.pk – Return &Exchange Policy

✅ Vogues Return & Exchange Policy — Key Points

  • vogues me aap ko 7 din ka window milta hai — matlab product milne ke 7 dinon ke  bad aap return ya exchange request kar sakte hain.

  • Return / exchange tab possible hai agar:

    • Item unused / unwashed ho

    • Sari original tags, labels aur packaging intact ho hoon. 

  • Courier / shipping charges jo aapne pay ki hongi, refund nahi hoti (non-refundable). 


🔄 Size Change ya Exchange ka Process

  • Agar size fit na aaye, to product uski asli packing + tags ke sath wapas bhejna hai.

  • Unke office address (jo return request ke time bataya jayega) par parcel deliver/ship karna hoga. 

  • Jab unko product mil jaye aur verify ho jaye ke condition theek hai,   to naya product bhej diya jayega.

  • Usually exchange processing me 4–6 working days lag sakte hain. 


🔙 Refund Option (Agar Return Karna Ho)

  • Agar aap item return karna chahte hain (na ke exchange), to bhi wahi rules apply honge: item unused hona chahiye, tags intact hone chahiye, original packing ho.

  • Refund sirf us surat me possible hoga jab product damaged ho, galat item deliver ho, ya manufacturing fault ho. Size issue, pasand na aana, ya color difference ki surat me sirf exchange available hoga — refund nahi milega. 
  • Refund ke dono options diye gaye hain:

    1. Coupon Code — jitna aapne pay kiya, utna coupon credit milega, jise aap future purchase me use kar sakte hain. 

    2. Cash / Bank Transfer / EasyPaisa — agar aap chahen to paise wapas mil sakta hai. 

  • Refund processing me 5–7working days lag sakte hain. 


⚠️ Kuch Important Notes

  • Return / exchange tabhi accept hogi jab product bilkul new condition mein ho — koi use, wash ya damage nahi hona chahiye. 

  • Courier charges non-refundable hain — iska matlab agar aap khud parcel bhej rahe hain (return ya exchange ke liye), to courier fee khud bear karna padega. 

  • Policy update hone ka right company ke paas hai — yaani kabhi bhi conditions badal sakti hain.

 Please note kijye⚠️

Hm APne bhai or behno ko kisi pareshani mein nahi dalna chahte 

lekin kuch customers ki waja se hemin bohat loss 💔hoa he jis waja se hm ne ye 

policies add ki hen to please hamare sath coporate kere❤️🙏